Frequently Asked Questions (FAQ)

What should I do if my payment failed but the amount was deducted from my account?

If your payment fails and the amount is deducted, please check the User Chart section on our website:

• If the payment shows as "Failed" again, the amount will be refunded automatically within 2 to 7 business days.
• If the issue persists after 7 days, contact us with your transaction ID for further assistance.

How can I check the status of my payment?

You can check your payment status by visiting the User Chart section. It will show the details of your transaction and subscription status.

How long does it take for a refund to be processed?

Refunds for failed payments are processed automatically within 2 to 7 business days. If you do not receive your refund within this timeframe, contact us with your transaction details.

I paid for my subscription, but my chart was not generated. What should I do?

If your chart was not generated after a successful payment:

• Check the User Chart section for payment status.
• If the payment status is "Successful" and the chart is still unavailable, contact support immediately.

Can I download the calendar I subscribed to?

Yes, you can download your subscribed calendar:

• Go to the User Chart section during your subscription period.
• Ensure you download your calendar within the validity period of your subscription (1 month).

What happens if I forget to download my calendar during the subscription period?

Unfortunately, calendars are only available for download during the subscription period. Please ensure you download your calendar within the 1-month timeframe.

How do I contact support?

If you have any questions or need assistance, please contact our support team through the contact form on our website or email us at helpdesk@aarushastrotrade.com.

What is the purpose of this website?

Our website provides astrological insights to help intraday and swing traders in the share market. We offer a birth chart and a calendar highlighting profitable, losable, and moderate days based on astrological analysis.

How can I benefit from astrological insights for trading?

By using our platform, you can identify auspicious days for trading, which can help you maximize your profitability and minimize potential losses. Our astrological insights are based on 35 years of experience in the field.

How accurate are the astrological predictions?

Our predictions are based on extensive research and decades of experience. While astrology provides valuable guidance, it is important to use these insights in conjunction with your own trading strategy and market analysis.

How do I get started?

To get started, simply join us by filling out the form on the "JOIN US" page. Provide your birth details, and we will generate a personalized birth chart and trading calendar for you.

Is my personal information secure?

Yes, we prioritize your privacy and ensure that your personal information is kept secure. We use industry-standard security measures to protect your data.

Can I customize my trading calendar?

Our trading calendar is generated based on your birth chart and astrological insights. While it is not customizable, you can use the provided information to plan your trading strategy effectively.